Professional Services for Manufacturers and Distributors
We can provide a total turnkey repair and service solution for manufacturers, distributors and end users. In this capacity, we currently act on behalf of Avid (audio division), Euphonix, Antelope Audio and Projection Design (a division of Barco). These companies are based in the United States, Norway and Germany and while they have national distribution, we have been entrusted us to provide independent service and spare parts support for their products Australia wide.
We also curranty provide repair and phone support for Victoria Police digital evidence capture equipment.
Our turnkey service solution can include all or any combination of the following:
- On line booking and tracking systems with RA generation and administrator access
- Workshop repairs and rework to component level
- On site service and repairs
- Upgrades and modifications
- Spare parts storage and distribution
- Technical and phone support
- New and B stock product storage and exchange
- Service contracts
- Reverse logistics
Call Centre / Phone Support
Technical Workshops currently provides technical and logistic phone support (relating to specific technical products) for Victoria Police.