Technical Workshops has continually evolved as an electronic repair company during its thirty year history and, while professional audio remains a strong and passionate part of the business, we are very active in display and computer based products as well.
Professional Services for Manufacturers and Distributors
We can provide a total turnkey repair and service solution for manufacturers and distributors. In this capacity we currently act on behalf of Avid (audio division), Euphonix, Ableton and Projection Design. These companies are based in the United States, Norway and Germany and, while they have national distribution, have entrusted us to provide independent service and spare parts support for their products Australia wide.
Our turnkey service solution can include all or any combination of the following:
- On line booking and tracking systems with RA generation and administrator access
- Workshop repairs and rework to component level
- On site service and repairs
- Upgrades and modifications
- Spare parts storage and distribution
- Technical and phone support
- New and B stock product storage and exchange
- Service conracts
- Reverse logistics
Call Centre / Phone Support
Technical Workshops currently provides technical and logistic phone support (relating to specific technical products) for Victoria Police.